Not Happy. - Page 2 - Guild Wars Forums

Crazyvietguy · Jul 13, 2009, 12:32 PM // 12:32

In all honesty I wish you the best of luck but its nice to see that GW staff doesn't give out account information for just "requesting it"

That would bother me more.

If you found your serial numbers I think you would get a response. As far as just saying "I'm archangel sean, can I have my email and PW?", well we've seen that doesn't work.

Seraphim Angel · Jul 13, 2009, 02:26 PM // 14:26

Yea going though support site can be a major drag. If you really want to play you can always get the trilogy pack and just start right away. It is fairly cheap now around 40 bucks and it comes with all 3 games except EOTN. Just a thought.

Good luck with support

Bob Bobit · Jul 13, 2009, 05:03 PM // 17:03

I played a while back, then stoped for a yr now playing agian and i knew my email but not my pw but lost my old email i used to sign up. and couldnt find the accese keys i used to install. They helped me out and got me back on with my old account and working good.
the support staff is killer here! some of the best ive seen

HawkofStorms · Jul 13, 2009, 10:26 PM // 22:26

Also keep in mind this is a fan run website. Nobody here can "look up what e-mail character x" belongs to.

Sean Wilson · Jul 14, 2009, 12:28 PM // 12:28

Quote:

Originally Posted by Crazyvietguy

In all honesty I wish you the best of luck but its nice to see that GW staff doesn't give out account information for just "requesting it"

That would bother me more.

If you found your serial numbers I think you would get a response. As far as just saying "I'm archangel sean, can I have my email and PW?", well we've seen that doesn't work.

Thing is, I remember the password, just need my plaync account name.

TheRaven · Jul 14, 2009, 10:25 PM // 22:25

Sean, you have to look at it from a security standpoint.

Let's say I can't remember my username or password either so I e-mail support and ask them for help. I remember my character name, it's <insert wellknown rich player here>. I haven't played in awhile and can I please please please have my username and password back.

If you can't provide your username or the account's serial keys then you can't prove you're the owner.

Highlander Of Alba · Jul 14, 2009, 10:52 PM // 22:52

I wont post any links but, there are plenty of free programs that will find your serial key if its on your h/d

Sean you have asked and asked many times IGave you the official stance on this

So spend a bit of time ....Google .... say lost serial keys and you will find many ways to retrive it if and I say if you had it installed on your pc

Sean Wilson · Jul 16, 2009, 12:01 PM // 12:01

Have to admit the support staff have improved since last time I tried, There may be progress this time.

mello's scythe · Jul 16, 2009, 12:16 PM // 12:16

i had almost the same problem, but the differents between me and you is:

i registered with my normal e-mail and forgot that, and forgot my password.

i contacted the plaync support team and filled out everything they asked, and what i still remember, they told me my account wans't linked to a plaync account, and i found out with what e-mail i registered, however, this doesn't help you alot.

but like all other poeple say, your serial key(s) are needed, otherwise your account is lost and there's no other way you can prove that you are the true owner.
giving a password alone won't prove enough.

~mello's scythe~

Jul 13, 2009, 12:32 PM // 12:32	#21
Crazyvietguy Krytan Explorer Join Date: Aug 2005 Guild: [Njk] Profession: Rt/	In all honesty I wish you the best of luck but its nice to see that GW staff doesn't give out account information for just "requesting it" That would bother me more. If you found your serial numbers I think you would get a response. As far as just saying "I'm archangel sean, can I have my email and PW?", well we've seen that doesn't work.

Jul 13, 2009, 02:26 PM // 14:26	#22
Seraphim Angel Frost Gate Guardian Join Date: Nov 2008 Guild: Sacred Knights of Orr [SKoO] Profession: P/	Yea going though support site can be a major drag. If you really want to play you can always get the trilogy pack and just start right away. It is fairly cheap now around 40 bucks and it comes with all 3 games except EOTN. Just a thought. Good luck with support

Jul 13, 2009, 05:03 PM // 17:03	#23
Bob Bobit Pre-Searing Cadet Join Date: Jul 2009 Profession: R/E	I played a while back, then stoped for a yr now playing agian and i knew my email but not my pw but lost my old email i used to sign up. and couldnt find the accese keys i used to install. They helped me out and got me back on with my old account and working good. the support staff is killer here! some of the best ive seen

Jul 13, 2009, 10:26 PM // 22:26	#24
HawkofStorms Hall Hero Join Date: Aug 2005 Profession: E/	Also keep in mind this is a fan run website. Nobody here can "look up what e-mail character x" belongs to.

Jul 14, 2009, 10:25 PM // 22:25	#26
TheRaven Desert Nomad Join Date: Sep 2006 Location: Virginia Guild: Spirit of Elisha Profession: W/	Sean, you have to look at it from a security standpoint. Let's say I can't remember my username or password either so I e-mail support and ask them for help. I remember my character name, it's <insert wellknown rich player here>. I haven't played in awhile and can I please please please have my username and password back. If you can't provide your username or the account's serial keys then you can't prove you're the owner.

Jul 14, 2009, 10:52 PM // 22:52	#27
Highlander Of Alba Wilds Pathfinder Join Date: Jan 2007 Guild: Real Rogue Clan Profession: Rt/Mo	I wont post any links but, there are plenty of free programs that will find your serial key if its on your h/d Sean you have asked and asked many times IGave you the official stance on this So spend a bit of time ....Google .... say lost serial keys and you will find many ways to retrive it if and I say if you had it installed on your pc

Jul 16, 2009, 12:01 PM // 12:01	#28
Sean Wilson Pre-Searing Cadet Join Date: Jul 2009 Profession: D/Mo	Have to admit the support staff have improved since last time I tried, There may be progress this time.

Jul 16, 2009, 12:16 PM // 12:16	#29
mello's scythe Ascalonian Squire Join Date: Jul 2009 Profession: Me/R	i had almost the same problem, but the differents between me and you is: i registered with my normal e-mail and forgot that, and forgot my password. i contacted the plaync support team and filled out everything they asked, and what i still remember, they told me my account wans't linked to a plaync account, and i found out with what e-mail i registered, however, this doesn't help you alot. but like all other poeple say, your serial key(s) are needed, otherwise your account is lost and there's no other way you can prove that you are the true owner. giving a password alone won't prove enough. ~mello's scythe~